Dedicated Account Manager
Dedicated Account Manager Once you have decided that The Tech Support Experts should be your managed help desk provider, we will provide you with a dedicated account manager. Your account manager is crucial in aligning policies and procedures, ensuring effective communication, and maintaining high service delivery standards. The account manager is a single point of […]
Flexible Pricing Plans
Flexible Pricing Plans At The Tech Support Experts, we offer flexible pricing plans tailored to meet any MSP’s diverse needs and requirements. We understand that each MSP operates differently, with unique demands and varying scales of operation. Our pricing structure is designed to provide maximum value, ensuring that MSPs can choose the support and services […]
Enhance MSPs with Automation
Enhance MSPs with Automation in the RMM and Help Desk We specialize in integrating automation into an MSP’s Remote Monitoring and Management (RMM) tools, building custom scripts for software installations, and creating PowerShell scripts for use via help desk systems. Additionally, we implement effective policies and procedures to ensure seamless operations. Our approach to automation […]
The Advantages of a Scalable Managed Help Desk for MSPs
The Advantages of a Scalable Managed Help Desk for MSPs For Managed Service Providers (MSPs), implementing a scalable managed help desk is not just a wise decision but a strategic move that can significantly enhance customer service, expedite issue resolution, and free up valuable time to focus on core business activities. With today’s competitive business […]
Embedded Ticketing Platform
Embedded Ticketing Platform At the heart of the TTSE team is Trevor, the CEO who heads the software and web development teams. This is where the blending of processes, policies and procedures becomes software. Occasionally, we look for software and web solutions online that don’t meet our requirements or do 80% of what we are […]
We fill the gap with your services portfolio
We fill the gap with your services portfolio. Do you have services missing from your services portfolio? Let us help you. We don’t want you to resell our services. We will set it all up for you, from finding the right vendors to setting up the services for your customer so you can bill directly […]
Level 1/2/3/4 IT Support Engineers
Access to Level 1/2/3/4 IT Support Engineers For Managed Service Providers (MSPs), having access to a comprehensive range of technical support engineers and providing all levels of support is crucial for delivering exceptional service and ensuring client satisfaction. With so many ways to provide technical support, e.g., phone, email, or live chat, we still offer […]
Access to a global IT support team
Access to a global IT support team As a leading provider of IT support services, The Tech Support Experts (TTSE) understand the critical need for a reliable IT support network to assist with all your technology requirements, regardless of your business’s location or size. At TTSE, our main objective and top priority is to provide […]